[Resumé]

Douglas Miller
123 Anywhere Street

Winchestertonfieldvilletown, MD 21111
doug@electromation.net
Home: (465) 555-55555

Technical Expertise

 

Systems

Microsoft: Windows XP, 2000, NT, 9x
Apple: Mac OS X, Mac OS 8+
Other: DOS

Software

Administrative: Microsoft Office Suite
Web: Dreamweaver, GoLive, FrontPage, Flash
Graphics: Photoshop, Illustrator, Fireworks, Imageready
Print: QuarkXpress, Illustrator, PageMaker
Audio: Cubase, Acid, Sound Forge, Reason, Cool Edit Pro
Database: FileMaker Pro, Access

Education

 

School

Towson University
Bachelor of Science in Mass Communications GPA: 3.312

1999

Professional Experience

 

Employer

Electromation
[Co-Owner]

Consultation - Familiarize clients with the latest web technologies available. Provide demonstrations of these technologies that showcase the benefits to both client and user. Technologies include video and audio streaming, intelligent, interactive navigational design and custom database architecture.

Provide reliable quotes that meet budgetary and deadline requirements. Introduce more efficent ways to utilize media and medium, both internally and externally.

Web and Print Design - Turn ideas into real, functioning products while staying within budgetary and deadline constraints. This is achieved through the use of thorough communication principals between the client and the production team.

Support - Solve problems with system performance by resolving device conflicts, editing system registry, replacing and upgrading hardware and software, removing adware and viruses, backing data up and upgrading or re-installing operating systems.

2000 - Present

Employer

Taylor Rental / Party Plus
[Marketing / Customer Service]

Marketing - Conceptualize and produce advertising materials for print and radio. Create promotional materials and informational pamphlets that showcase new and existing inventory. Design and maintain company website.

Customer Service - Liason between customers, warehouse manager and drivers to coordinate delivery and pick-up of equipment. Point of contact for resolutions concerning delivery discrepencies. Communicated directly with caterers and event service managers concerning rental of equipment for small and large scale events.

2003 - Present

Employer

DoubleClickd Publications
[System Administrator / Web and Print Design]

System Configuration - Purchase and configure hardware and software for both Windows and Macintosh systems. Build secure, cross-platform networks, including remote access to printers, and other I/O peripherals.

Troubleshooting - Solve problems in system performance by resolving device conflicts, editing system registry, replacing and upgrading hardware and software, removing adware and viruses, backing data up and upgrading or re-installing operating systems.

System Maintenance - Purchase and install Mac OS updates. Perform software, hardware, and firmware upgrades. Replace hardware such as motherboards, power supplies, and other peripherals. Perform network-wide data backup. Manage and install font libraries.

Consultation - Responsibilities include client consultation on software and hardware issues, on- and off-site repair and cross-platform system maintenance. Meet with clients to provide estimates for web and print solutions that meet and exceed budget and product expectations.

Web Design - Knowledge and implementation of the latest standards in web coding and graphic elements to produce appealing, effective websites for private and small business clients.

Print Design - Use of standard print software such as QuarkXPress and Adobe Illustrator to produce print designs ranging from one page documents such as direct-mail pieces and posters to large documents such as annual reports, company catalogs and monthly periodicals. Working knowledge of the print process.

1998 - 2003

References

 

Thomas Brightman - 410-667-0006
Margaret Rome - 410-358-3375
Bonnie Raindrop - 410-254-9471